The information collected about you will be used for taking follow up actions on your comment and/or purposes stated in the relevant screens. We collect personal data from site visitors on voluntary basis.

Information we collect about you will not be disclosed by us to any other party in a form that would identify you unless it is permitted or authorised by law.

Our general policy is to retain records of your online transactions for 12 months. We do not offer online facilities for you to delete personal data held by us.

Under the Personal Data (Privacy) Ordinance, you have a right to request access to information about you held by us. If you wish to do so, please complete the Data Access Request Form, and return it at any post office or send it to our Personal Data Privacy Officer. The Data Access Request Form is available at all post offices.

You may also correct information about you held by us. If you wish to do so, please complete the Personal Data Correction Request Form and return it at any post office or send it to our Personal Data Privacy Officer. The Personal Data Correction Request Form is available at all post offices.

Privacy Policy Statement of Hongkong PostPrivacy Policy Statement of Hongkong Post

Data Access Request Form specified by Office of the Privacy Commissioner for Personal Data, Hong Kong Data Access Request Form specified by Office of the Privacy Commissioner for Personal Data, Hong Kong