| Nov |
- The 3rd Annual Call Centre Awards
Officer in-charge of Speedpost Telephone Pick Up Centre,
Mr. Leung Tim-wai for
Call Centre Team Leader - Certificate of Merit
- Next Magazine Top Service Award 2002
- The 14th Hong Kong Print Awards - Champion of Package Printing Category (paper bag and other paper packaging)
- Silver Level in the Universal Postal Union EMS Cooperative Certification in 2001
|
| Jul |
- 2002 Hong Kong Special Administrative Region Establishment Day Honour List
- Senior Controller of Posts, Mr WONG Kwok-ping - Medal of Honour
- Superintendent of Posts, Mr CHAN Chi-man - Chief Executive's Commendation for Government Service
- Postman, Mr LI Siu-hing - Chief Executive's Commendation for Government Service
|
| Jun |
- Hong Kong Occupational Safety & Health (OSH) Award 2002 Bronze Award in the category of Safety Technological Achievement Award - "New Technological Development - Postman Preparation Fitting"
- Hong Kong Occupational Safety & Health (OSH) Award 2002 "Meritorious Award" in the Best Presentation Award competition
- Silver Level in the Universal Postal Union EMS Cooperative Certification in 2001
|
| Feb |
- Customer Service Excellence Award Scheme organized by the Hong Kong Association for Customer Service Excellence (HKACE)
- Mr. Ip Chi Chuen, Postman (Sai Kung) for
Overall Champion - Customer Service Excellence Staff Award Champion - Customer Service Excellence Staff Award - Field Service
- Mrs. Wong Wong Kwai Ling, Postal Officer for
First Runner-up - Customer Service Excellence Staff Award - Hotline Service
- Mr. Tang Yau Cheong, Postal Officer for
Second Runner-up - Customer Service Excellence Staff Award - Counter Service
- SpeedPost Collection & Delivery Service for
First Runner-up - Customer Service Excellence Function Award - Field Service
- Civil Service Customer Service Award Scheme 2001-02 "Best Public Image Award" - Gold Award
- Civil Service Customer Service Award Scheme 2001-02 "Customer Service Excellence Award "- Champion
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| Jan |
- Awards for Performance PledgeS 2001 launched by the Efficiency Unit
- Best Overall Pledge - Gold Award
- Designed Pledge - Silver Award
- Most Informative Pledge - Silver Award
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