| Dec |
- Customer Service Excellence Award Scheme organized by the Hong Kong Association for Customer Service Excellence (HKACE)
- Function Award (Hotline Service) - Gold Award
Stamps and Philately Division - Philatelic Bureau Hotline
- Function Award (Field Service) - Bronze Award
International Mail Division - Speedpost Collection and Delivery Team
- Individual Award (Field Service) - Gold Award
Mr LEE Chung-wing, Postman
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| Nov |
- Continual Improvement Safety Programme Recognition of System (CISPROS) Level 2 Certification accredited by Occupational Safety and Health Council
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| Sep |
- The Ombudsman Awards 2003
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| Jun |
- 2003 Hong Kong Special Administrative Region Establishment Day Honour List
- Mr LUK Ping-chuen, the former Postmaster General - Silver Bauhinia Star
- Mr CHAU Chuen-lai, Superintendent of Post - Medal of Honour
- Mr CHUNG Pui-sum, Superintendent of Post - Chief Executive's Commendation for Government/Public Service
- Mr LAM Kwok-on, Superintendent of Post - Chief Executive's Commendation for Government/Public Service
- Mr LEUNG Kam-shing, Senior Postman - Chief Executive's Commendation for Government/Public Service
- Hong Kong Occupational Safety & Health Awards 2003
- Safety Enhancement Program Award - Gold
Project title: "Improvement of Mobile Post Office Working Environment in Hongkong Post"
- Safety Promotion Award - Bronze
Project title: "Promotion of Occupational Safety and Health Awareness in Hongkong Post"
- The Best award in the category of "Reference - Information" in the 2002 International Web Page Awards
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| May |
- Next Magazine Top Service Award 2003
- "Beijing-Kowloon Through Train" special stamps issued on 9.6.2002 have won a Gold Medal in the "Pride in Print Awards 2003" in New Zealand
- Gold Level in the Universal Postal Union EMS Cooperative Certification in 2002
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| Apr |
- Gold Award in the category of Government Departments of the Hong Kong Quality Circle Award 2003
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| Feb |
- Hong Kong Association for Customer Service Excellence Customer Service Excellence Award 2002
- Mail Delivery Division
Function Award (Field Service) - Gold Award
- Opening of Speedpost/ Local CourierPost Accounts Hotline
Function Award (Hotline Service) - Silver Award
- Mr CHAN Kam-sang, Acting Senior Postman (Tai Po)
Staff Award (Field Service) - Bronze Award
- 7th Stamp World Cup organised by the leading French Stamp Magazine "Timbres Magazine"
"$1.30 Personal Greeting Stamp" won
- 4th prize of the "World's Most Beautiful Stamp" award
- "Most Beautiful Stamp in Asia" award
- Excellence in Practice Citation in the 2002 American Society for Training and Development (ASTD) Excellence in Practice Program
- "Care from the Heart Customer Service Training Program"
- 2002-03 Outstanding Customer Service Award Scheme organized by the Civil Service Bureau
- Grand Prize (Large Group) - Champion
- Quality Award - Champion
- Best Public Image Award - Bronze Award
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