Hongkong Post is committed to doing business in a socially responsible manner and it is closely involved in the community it serves. We continued to be awarded the Consumer Caring Scheme 2024 Awards from the GS1 Hong Kong in recognition of our commitment to offering thoughtful customer services exceeding expectations through continuous improvement on products, services and business processes.

PostCare Club

PostCare ClubPostCare Club

The PostCare Club of Hongkong Post brought together serving and retired Hongkong Post staff and their families to join various charitable activities to show care for the community. These included visiting the elderly during festive seasons and supporting the charity run and walk event organised by the Joyful (Mental Health) Foundation:

 

Environmental Protection Activities

Hongkong Post engaged in a range of efforts to protect the environment throughout the year, including taking part in “Earth Hour 2025” organised by the World Wildlife Fund, and “Green Low Carbon Day” organised by The Community Chest of Hong Kong.

 

Other Charitable Activities

In 2023/24, we participated in a variety of charitable activities organised by The Community Chest of Hong Kong, including the “Love Teeth Day” and “Skip Lunch Day”.

 

Barrier-free Access

We aim to enhance public accessibility to our postal services. All 119 post offices under HKP are equipped with barrier free access facilities, such as accessible service counter, tactile guide path, assistive listening system and visual fire alarm system. To recognise our commitment to creating an inclusive environment, all of our 119 post offices were presented with the certificate of Universal Accessibility Pledge by the Equal Opportunities Commission in 2024.