Postal services to certain destinations subject to delay


Throughout the pandemic, Hongkong Post has been putting our best efforts to minimise the disruptions to our services. However, owing to insufficient air flight and sea container capacity, we regret that extra time may be required for conveyance of your mail items (including Speedpost) to the destinations despite the completion of local processes after posting. Please find the information in the table below. In addition, delivery operations of our overseas counterparts may also be affected due to the pandemic.

(air mail)
Service Types Extra time required in waiting for air allotment
Asia Singapore
  • Speedpost service
Around 1 week
  • Speedpost service
Europe Certain destinations*
  • Speedpost service
North America Canada
  • Speedpost service
United States of America
  • Speedpost service
  • e-Express service
  • Air letter and packet services
Oceania Australia
  • All airmail postal services
    (including Speedpost service)

*Austria, Belgium, Czech Republic, France, Finland, Hungary, Ireland, Italy, Netherlands, Poland, Romania, Spain and Switzerland.

(surface mail)
Service Types Extra time required in waiting for sea container capacity**
Asia Japan
  • All surface mail postal services (including surface letter and packet services and surface parcel service)
Around 2 weeks
Europe Netherlands Around 2 weeks
United Kingdom Around 4 weeks
North America Canada Around 1 week
United States of America Around 1 week
Oceania Australia Around 1 week

**Generally speaking, mail despatches will be shipped within 10 - 15 days of the latest date of posting. The above listed are the extra time required.

Thank you for your patience.