Postal services to certain destinations subject to delay

2021.07.14

Throughout the pandemic, Hongkong Post has been putting our best efforts to minimise the disruptions to our services. However, owing to insufficient air flight and sea container capacity, we regret that extra time may be required for conveyance of your mail items (including Speedpost) to the destinations despite the completion of local processes after posting. Please find the information in the table below. In addition, delivery operations of our overseas counterparts may also be affected due to the pandemic.

Air mail - Destinations Extra time required in waiting for air allotment
Asia Singapore Around 1 week
Taiwan
Europe Certain destinations*
North America Canada
United States of America
Oceania Australia

*Austria, Belgium, Czech Republic, France, Finland, Hungary, Ireland, Italy, Netherlands, Poland, Romania, Spain and Switzerland.

Surface mail - Destinations Extra time required in waiting for sea container capacity**
Asia Japan Around 1 week
Europe Netherlands Around 4 weeks
United Kingdom Around 4 weeks
North America Canada Around 4 weeks
United States of America Around 2 weeks
Oceania Australia Around 2 weeks

**Generally speaking, mail despatches will be shipped within 10 - 15 days of the latest date of posting. The above listed are the extra time required.

Members of the public may visit the web page of Hongkong Post at www.hongkongpost.hk/en/about_us/whats_new/notices/index_id_1069.html to refer to the service types currently available for overseas destinations.

Thank you for your patience.

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