Postal services to certain destinations subject to delay

2022.03.14

Throughout the pandemic, Hongkong Post has been putting our best efforts to minimise the disruptions to our services. However, owing to insufficient air flight and sea container capacity, we regret that extra time may be required for conveyance of your mail items (including Speedpost) to the destinations despite the completion of local processes after posting. Please find the information in the table below. Arising from cases of preliminary positive/positive for COVID-19 in the postal operations team and the subsequent disinfection of the premises and mails concerned, mail processing may be affected. In addition, delivery operations of our overseas counterparts may also be affected due to the pandemic.

Air mail - Destinations Extra time required in waiting for air allotment
Speedpost service Other airmail services
Asia Mainland China Around 1 week Around 3 weeks
Europe Certain destinations* -
United Kingdom Around 1 week
North America United States of America Around 1 week

*Austria, Belgium, Czech Republic, Denmark, Finland, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Romania, Spain, Sweden and Switzerland.

Surface mail - Destinations Extra time required in waiting for sea container capacity**
Asia Mainland China# Around 2 weeks
Europe France Around 1 week
Germany Around 2 weeks
Italy
Netherlands
Switzerland
United Kingdom
North America Canada Around 3 weeks
United States of America
Oceania Australia Around 3 weeks

**Generally speaking, mail despatches will be shipped within 10 - 15 days of the latest date of posting. The above listed are the extra time required.
# Surface packet and parcel services to Guangdong Province are under suspension.

Members of the public may visit the web page of Hongkong Post at www.hongkongpost.hk/en/about_us/whats_new/notices/index_id_1114.html on the service availability for overseas destinations.

Thank you for your patience.

Back