Postal Services Affected

With the rapidly changing situation regarding COVID-19 and the infected cases in the postal operations team, we are experiencing an impact on staffing. Postal facilities may require temporary closure for disinfection of the premises and mails concerned. We are responding through internal deployment of resources and adjusting our operations with a view to minimise its impact on our services. Though the situation is fluid, we will continue to prioritise the health and safety of our staff and members of the public. We regret that customers may experience short term closure of post offices and mail delivery may be subject to a delay of about 3-5 days during this difficult time.

Thank you for your understanding and we apologise for the inconvenience caused.

In view of the latest epidemic situation, there will be some adjustments to the provision of postal services. For details, please refer to the following press release:

https://www.hongkongpost.hk/en/about_us/whats_new/press_release/index_id_867.html

https://www.hongkongpost.hk/en/about_us/whats_new/press_release/index_id_873.html

2022.3.22

District with delivery services (including iPostal Station) affected
Hong Kong
  • Central and Western District (including Queensway, Central, Sheung Wan, Kennedy Town, Mid-Levels, Peak, Shek Tong Tsui, Sai Wan and Sai Ying Pun)
  • Eastern District (including North Point, Quarry Bay, Fortress Hill, King’s Road, Stanley, Shek O and Tai Tam)
  • Chai Wan (including Tai Koo Shing, Shau Kei Wan, Sai Wan Ho, Chai Wan, Siu Sai Wan and Heng Fa Chuen)
  • Wan Chai (including Hong Kong Convention & Exhibition Centre, Wan Chai, Causeway Bay, Happy Valley and Tai Hang)
Kowloon
  • Tsim Sha Tsui (including Tsim Sha Tsui, Austin, Hung Hom (South) and Whampoa)
  • Kowloon East (including Choi Hung, Ngau Chi Wan, Kowloon Bay, Ngau Tau Kok, Kwun Tong, Sau Mau Ping, Lam Tin and Yau Tong)
  • Cheung Sha Wan (including Sham Shui Po, Shek Kim Mei, Cheung Sha Wan, Lai Chi Kok, Mei Foo and Nam Cheong)
New Territories
  • Sha Tin (including Sha Tin, Tai Wai, Fo Tan, Pak Shek Kok, Science Park and the Chinese University of Hong Kong)
  • Tai Po (including Tai Po, Wu Kau Tang, Lam Tsuen and Kau Lung Hang)
  • Tuen Mun (including Lam Tei, So Kwun Wat, Tai Lam, Siu Lam and Tuen Mun Residential Area)
  • Yuen Long (including Yuen Long, Tin Shui Wai, Hung Shui Kiu, Lau Fau Shan, Lok Ma Chau, Kam Tin, San Tin and Shap Pat Heung)

2022.3.21

Temporary closure of Post Office
Kowloon
  • Sham Shui Po Post Office
    (To be reopened at 1 p.m.)
District with delivery services (including iPostal Station) affected
Hong Kong
  • Central and Western District (including Queensway, Central, Sheung Wan, Kennedy Town, Mid-Levels, Peak, Shek Tong Tsui, Sai Wan and Sai Ying Pun)
  • Eastern District (including North Point, Quarry Bay, Fortress Hill, King’s Road, Stanley, Shek O and Tai Tam)
  • Chai Wan (including Tai Koo Shing, Shau Kei Wan, Sai Wan Ho, Chai Wan, Siu Sai Wan and Heng Fa Chuen)
  • Wan Chai (including Hong Kong Convention & Exhibition Centre, Wan Chai, Causeway Bay, Happy Valley and Tai Hang)
Kowloon
  • Tsim Sha Tsui (including Tsim Sha Tsui, Austin, Hung Hom (South) and Whampoa)
  • Kowloon East (including Choi Hung, Ngau Chi Wan, Kowloon Bay, Ngau Tau Kok, Kwun Tong, Sau Mau Ping, Lam Tin and Yau Tong)
  • Cheung Sha Wan (including Sham Shui Po, Shek Kim Mei, Cheung Sha Wan, Lai Chi Kok, Mei Foo and Nam Cheong)
New Territories
  • Sha Tin (including Sha Tin, Tai Wai, Fo Tan, Pak Shek Kok, Science Park and the Chinese University of Hong Kong)
  • Tai Po (including Tai Po, Wu Kau Tang, Lam Tsuen and Kau Lung Hang)
  • Tuen Mun (including Lam Tei, So Kwun Wat, Tai Lam, Siu Lam and Tuen Mun Residential Area)
  • Yuen Long (including Yuen Long, Tin Shui Wai, Hung Shui Kiu, Lau Fau Shan, Lok Ma Chau, Kam Tin, San Tin and Shap Pat Heung)
  • Tsuen Wan (including Tsuen Wan, Tsing Yi, Sham Tseng, Ting Kau and Tsing Lung Tau)
Outlying Islands
  • Tung Chung (including Tung Chung and Chek Lap Kok)

2022.3.19

Temporary closure of Post Office
Kowloon
  • Cheung Sha Wan Post Office
District with delivery services (including iPostal Station) affected
Hong Kong
  • Central and Western District (including Queensway, Central, Sheung Wan, Kennedy Town, Mid-Levels, Peak, Shek Tong Tsui, Sai Wan and Sai Ying Pun)
  • Eastern District (including North Point, Quarry Bay, Fortress Hill, King’s Road, Stanley, Shek O and Tai Tam)
  • Chai Wan (including Tai Koo Shing, Shau Kei Wan, Sai Wan Ho, Chai Wan, Siu Sai Wan and Heng Fa Chuen)
  • Wan Chai (including Hong Kong Convention & Exhibition Centre, Wan Chai, Causeway Bay, Happy Valley and Tai Hang)
Kowloon
  • Yau Tsim Mong (including Kowloon City, Ho Man Tin, Kowloon Tong, Yau Yat Tsuen, Yau Ma Tei, Jordan and Mong Kok
  • Cheung Sha Wan (including Sham Shui Po, Shek Kim Mei, Cheung Sha Wan, Lai Chi Kok, Mei Foo and Nam Cheong)
New Territories
  • Sha Tin (including Sha Tin, Tai Wai, Fo Tan, Pak Shek Kok, Science Park and the Chinese University of Hong Kong)
  • Tai Po (including Tai Po, Wu Kau Tang, Lam Tsuen and Kau Lung Hang)
  • Yuen Long (including Yuen Long, Tin Shui Wai, Hung Shui Kiu, Lau Fau Shan, Lok Ma Chau, Kam Tin, San Tin and Shap Pat Heung)
  • Tsuen Wan (including Tsuen Wan, Tsing Yi, Sham Tseng, Ting Kau and Tsing Lung Tau)
Outlying Islands
  • Tung Chung (including Tung Chung and Chek Lap Kok)

2022.3.18

Temporary closure of Post Office
Kowloon
  • Wong Tai Sin Post Office
    (To be reopened at 1 p.m.)
New Territories
  • Shek Lei Post Office
    (To be reopened at 2 p.m.)
District with delivery services (including iPostal Station) affected
Hong Kong
  • Central and Western District (including Queensway, Central, Sheung Wan, Kennedy Town, Mid-Levels, Peak, Shek Tong Tsui, Sai Wan and Sai Ying Pun)
  • Eastern District (including North Point, Quarry Bay, Fortress Hill, King’s Road, Stanley, Shek O and Tai Tam)
  • Chai Wan (including Tai Koo Shing, Shau Kei Wan, Sai Wan Ho, Chai Wan, Siu Sai Wan and Heng Fa Chuen)
  • Wan Chai (including Hong Kong Convention & Exhibition Centre, Wan Chai, Causeway Bay, Happy Valley and Tai Hang)
Kowloon
  • Yau Tsim Mong (including Kowloon City, Ho Man Tin, Kowloon Tong, Yau Yat Tsuen, Yau Ma Tei, Jordan and Mong Kok
  • Kowloon East (including Choi Hung, Ngau Chi Wan, Kowloon Bay, Ngau Tau Kok, Kwun Tong, Sau Mau Ping, Lam Tin and Yau Tong)
  • Cheung Sha Wan (including Sham Shui Po, Shek Kim Mei, Cheung Sha Wan, Lai Chi Kok, Mei Foo and Nam Cheong)
New Territories
  • Tseung Kwan O (including Tseung Kwan O, Tseung Kwan O industrial area and Clear Water Bay)
  • Sha Tin (including Sha Tin, Tai Wai, Fo Tan, Pak Shek Kok, Science Park and the Chinese University of Hong Kong)
  • Tai Po (including Tai Po, Wu Kau Tang, Lam Tsuen and Kau Lung Hang)
  • Yuen Long (including Yuen Long, Tin Shui Wai, Hung Shui Kiu, Lau Fau Shan, Lok Ma Chau, Kam Tin, San Tin and Shap Pat Heung)
  • Tsuen Wan (including Tsuen Wan, Tsing Yi, Sham Tseng, Ting Kau and Tsing Lung Tau)
Outlying Islands
  • Tung Chung (including Tung Chung and Chek Lap Kok)

Other mail delivery arrangement

Door delivery of small-sized mail items requiring signature for receipt will be suspended. Small-sized mail items will be delivered into the letter boxes in the lobbies. For other mail items requiring signature for receipt, postmen will not require the recipient to sign for the mail items at door. After delivery of aforesaid types of mail items, delivery result will be recorded.

For buildings/premises included in Compulsory Testing Notice, mail delivery service will be temporarily suspended for two days from the starting date of compulsory testing exercise.

For buildings with residents tested positive in the past 14 days, maintain the mail delivery service to the letter boxes in the lobbies thrice a week while all door delivery service will be temporarily suspended, until the building concerned is removed from the list of buildings with tested positive case in the past 14 days. Small-sized mail items requiring signature for receipt will be delivered (with records marked) into the letter boxes in the lobbies.

For buildings of the confinees under home quarantine, mail delivery service to the letter boxes in the lobbies will be maintained but door delivery service will be temporarily suspended, until the end date of quarantine period. Small-sized mail items requiring signature for receipt will be delivered (with records marked) into the letter boxes in the lobbies.

To safeguard the health of the public and our delivery staff, please wear mask while receiving mail at the door.

For details, please refer to the following link: https://www.hongkongpost.hk/en/other/2020/anti_epidemic/index.html.

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