Postal Services Affected


With the rapidly changing situation regarding COVID-19 and the infected cases in the postal operations team, we are experiencing an impact on staffing. Postal facilities may require temporary closure for disinfection of the premises and mails concerned. We are responding through internal deployment of resources and adjusting our operations with a view to minimise its impact on our services. Though the situation is fluid, we will continue to prioritise the health and safety of our staff and members of the public. We regret that customers may experience short term closure of post offices and mail delivery may be subject to a delay of about 2-3 days during this difficult time.

Thank you for your understanding and we apologise for the inconvenience caused.

In view of the latest epidemic situation, there will be some adjustments to the provision of postal services. For details, please refer to the following press release:

Hongkong Post will gradually resume normal postal services starting from March 28. For details, please refer to the following press release:

Post Office service arrangement

Temporary closure of Post Office for disinfection:

New Territories
  • Fu Shin Post Office
  • Tai Po Post Office

For the business hours of the post offices, please refer to the following link:

Special mail delivery arrangement during the pandemic (Link)