Postal services to certain destinations subject to delay

2022.05.20

Throughout the pandemic, Hongkong Post has been putting our best efforts to minimise the disruptions to our services. However, owing to insufficient air flight and sea container capacity, we regret that extra time may be required for conveyance of your mail items (including Speedpost) to their destinations despite completion of the local processing work.  Please find the information in the table below. In addition, delivery operations of our overseas counterparts may also be affected due to the pandemic.

Air mail - Destinations Extra time required in waiting for air allotment
Speedpost service Other airmail services
Asia Mainland China^ Less than 1 week Around 1 week. And around 2 weeks for air parcel service to Guangdong Province.
Europe United Kingdom Less than 1 week Around 1 week
Surface mail - Destinations Extra time required in waiting for sea container capacity*
Asia Mainland China^# Around 1 week
Europe Germany Around 2 weeks
Italy Around 2 weeks
Netherlands Around 2 weeks
Switzerland Around 2 weeks
Oceania Australia Around 1 week

^Upon arrival at Mainland China, all mail items are subject to disinfection followed by a waiting period of above 48 hours. Due to the pandemic and respective pandemic control measures locally, delivery operations may be affected.
#Surface packet and parcel services to Guangdong Province are under suspension.
*Generally speaking, mail despatches will be shipped within 10 - 15 days of the latest date of posting. The above listed are the extra time required.

Please visit our web page at www.hongkongpost.hk/en/about_us/whats_new/notices/index_id_1193.html on the service availability for overseas destinations.

Thank you for your understanding and we apologise for the inconvenience caused.

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