Postal services to certain destinations subject to delay

2022.08.15

Throughout the pandemic, Hongkong Post has been putting our best efforts to minimise the disruptions to our services. However, owing to insufficient air flight and sea container capacity, we regret that extra time may be required for conveyance of your mail items (including Speedpost) to their destinations despite completion of the local processing work. In addition, delivery operations of our overseas counterparts may also be affected due to the pandemic. Please find the information in the table below.

Airmail - Destinations General time needed from posting to delivery (for reference only)
@Speedpost service Other airmail services
Asia The Mainland Around 2 to 3 weeks^ Around 4 weeks^
Surface mail - Destinations General time needed from posting to delivery
(for reference only)
Generally speaking, mail despatches will be handed over to the carrier within 10 to 15 working days of the latest date of posting. Extra time is required during the pandemic.
Asia ^ The Mainland (except Shenzhen)
The Mainland – Shenzhen
(Surface packet and parcel services to Guangdong Province are under suspension)
55 to 60 working days

15 working days
North America United States of America 61 to 69 working days

^ In view of the respective pandemic control measures required by the local authority, mail items upon arrival at the Mainland will be subject to disinfection and a waiting period, which would lead to lengthened processing time.

@ Compensation for delivery delays of Speedpost will not be applicable.

Please visit our web page at www.hongkongpost.hk/en/about_us/whats_new/notices/index_id_1239.html on the service availability for overseas destinations.

Thank you for your understanding and we apologise for the inconvenience caused.

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