Insurance Service foriMailR-Adjustment of Insurance Premium


With effect from 2 August 2014, the insurance service for iMailR is continued to be marketed by Jardine Lloyd Thompson Limited and underwritten by Assicurazioni Generali S.p.A. (Hong Kong Branch).

The flat-rate insurance premium per postal item is to be adjusted from $4.5 to $3.0. Other than that, the insured amount and the insurance coverage remain unchanged.

In case of any enquiries about the insurance coverage and claims, customers are welcome to contact the companies by:

  1. Dial the hotlines:
    • Insurance Coverage: 2531 8947 or 2531 8940
    • Insurance Claims: 2531 8973 or 2531 8972
  2. Browse the website at