Launch of new mail collection service - iPostal Station and counter collection


Hongkong Post today (May 5) announced the launch of the new mail collection service of iPostal Station and counter collection through registration for a Mail Collection Number (MCN). With the use of an MCN, members of the public may select mail collection at a post office or an iPostal Station. An iPostal Station is a suite of lockers placed in the community that provides flexibility to the public in collecting larger-sized mail at their convenience. Starting from today, members of the public can register to obtain an MCN at the EC-Ship online portal ( Mail collection at iPostal Stations and post offices will commence on May 9.

Registration for an MCN at Hongkong Post's EC-Ship online portal is easy. Members of the public may simply select an iPostal Station and/or a post office for mail collection at this online portal. Each person will be given an MCN and the sub-code of the selected collection office and/or iPostal Station for informing senders of mail to put onto mail items. Upon the arrival of the mail items at the selected iPostal Station or post office, the recipient will receive an SMS notification with a passcode, which will provide a fast and secure mail collection experience.

This service covers the following mail types:

For counter collection and iPostal Stations:

For both local and international registered mail, the service is available for counter collection only.

The iPostal Stations are available at six convenient locations throughout the territory and Hongkong Post will extend the service to more locations in future. The six iPostal Stations are located at:

iPostal Station address
(MCN sub-code)
iPostal Station opening hours
(Monday to Sunday)

Tiu Keng Leng Sports Centre

iPostal Station
1/F District Open Space of
Tiu Keng Leng Sports Centre,
2 Chui Ling Road,
Tseung Kwan O

24 hours

Tuen Mun Public Library

iPostal Station
P/F, Open space of
Tuen Mun Public Library,
1 Tuen Hi Road,
Tuen Mun

24 hours

Tin Shui Wai Sports Ground

iPostal Station
2 Tin Shui Road,
Tin Shui Wai,
Yuen Long

24 hours

Youth Square iPostal Station

2M/F, Youth Square,
238 Chai Wan Road, Chai Wan

9am to 11pm

Domain iPostal Station

Lift Lobby at LG1,
38 Ko Chiu Road,
Yau Tong

7am to 11pm

Central Mail Centre

iPostal Station
Bulk Mail Acceptance Counter,
G/F, Central Mail Centre,
1 Wang Chin Street,
Kowloon Bay

7am to 11pm

An example of the address format with an MCN address is given below for reference:

Mr Chan Kwok-kwong
Flat 25, 12/F, Acacia Building
150 Kennedy Road
Wan Chai
Hong Kong
MCN: 0354 7901 (PLCMC)

Senders are encouraged to adopt this address format for prompt delivery.

Further details on MCNs, iPostal Stations and counter collection are available at or by calling the Hongkong Post General Enquiry Hotline at 2921 2222.