If you've received a notification card for a mail item that has not been successfully delivered and you would like to collect the mail item at another office, simply input the Item Number and Reference Number as shown on the notification card as well as your collection preference in the form below to make an online request.

Please note that the above arrangements are not applicable to insured mail items.

If you wish to collect the item at GENERAL POST OFFICE on Sundays / Public Holidays
- Please contact 2921 2337 one working day before the collection
Operation hours of hotline :
9:00am-5:00pm (Mon-Fri), and
9:00am-1:00pm (Sat)
- Collection is arranged on G/F counter of GPO
(12:00 noon-5:00pm on Sundays / Public Holidays)

Change of Mail Collection Office

 

Mail Item

 

Collect at other post office

Address*
 
 

Contact Information


An acknowledgement will be automatically sent to you if you provide your email address.

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