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The personal data you provide in this form will be used by Hongkong Post for processing customer feedback. It is voluntary for you to supply to us your personal data. Failure to provide related data may affect the processing of this customer feedback. We do not use your personal data for any other purposes without your prior consent unless such use is permitted or required by law. Hongkong Post’s general policy is to disclose no personal identifiable information to third parties except as required by law.

Under the Personal Data (Privacy) Ordinance, you have a right to request access to or correction of the data about you being held by us. Your right of access includes the right to obtain a copy of your personal data as provided in this form. If you wish to do so, please complete the Data Access Request Form (Pos 736) and return it to any post office or send it to our Data Protection Officer by e-mail or by post. The Data Access Request Form is also available at Hongkong Post website and all post offices.

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