FAQ

By what time do I need to post a mail item so that it will be stamped a postmark on the day it is posted? When is the cut off time of mailing? When will a mail item reach the recipient?

The stamp or postage label of a mail item will be datestamped as the day sent if it is mailed before the cut off time. It will then be delivered to the recipient according to the Post Office's delivery standard.

Which kind of mail item have you sent? Is it a local mail or an international mail?

• Local Ordinary Post, please click here
• Local Courier Post, please click here
• International Ordinary Post (Surface or Air Mail), please click here
• International Courier Post, please click here

Local Ordinary Mail

Cut-off time

The cut-off time varies with different posting boxes and post offices in different regions. Please refer to the web page of the Regional Postal Facilities (Post Offices and Street Posting Boxes).

Please note that senders should send bulk mail (2000 items or above) at Post Offices with bulk acceptance counters only, and the cut-off time for accepting bulk mail is earlier than the closing time of the Post Offices. Senders are suggested to send bulk mails in the morning. For details, please refer to Section 3.4 of Post Office Guide.

Delivery standard of local mail

Small Letters
Deliver locally posted ordinary and registered Small Letters to local addressees by the following working day

Large Letters and Packets
Deliver locally posted ordinary and registered Large Letters and Packets to local addressees within 2 working days

Local CourierPost

Cut-off time

Account customers can enjoy pick up services, while non-account customers are required to post at Post Offices or mobile Post Offices. For details of the mailing cut-off time of standard service, please visit the web page of Local CourierPost.

Delivery standard of Local CourierPost

The service areas of Local Courier Post include :

• Hong Kong Island
• Kowloon Peninsula : East to Yau Tong, South to Tsim Sha Tsui, West to Mei Foo, North to Lion Rock
• Major areas in the New Territories A - Tseung Kwan O, Tsuen Wan, Kwai Chung, Tsing Yi, Shatin and Tai Po
• Major areas in the New Territories B - Tuen Mun Industrial area, Yuen Long Industrial Estate, Tung Tau Industrial area and Fanling (On Lok Tsuen)
• The Airport

A mail item will not be delivered according to the Local Courier Post delivery standard if the delivery address is outside the above service areas. The required delivery time will be the same as normal delivery.

There are 2 types of service areas for Local CourierPost, and their delivery standards are as follows :

1. All major commercial / industrial areas
   By 1 pm on the next working day.
2. Other service areas
   By 5 pm on the next working day.

Attention: the above delivery standards are not applicable on public holidays, or when the Black Rainstorm Signal, Tropical Cyclone Warning Signal No. 8 or above is issued.

For any enquiries on Local CourierPost, please call 2921 2277.

International Ordinary Post (Surface or Air Mail)

Latest Dates/Time for Posting

For the latest dates of posting for forthcoming surface despatches, please refer to the Hongkong Post website.

For posting air mail items, please refer to the collection time of various posting boxes and post offices.

Delivery Standard of International Ordinary Post (Surface Mail and Air Mail)

• For the delivery standard of surface mail items, please refer to the Hongkong Post website.
• For the delivery standard of air mail items, please refer to the Performance Pledge.
• For the time required to deliver mail items to different destinations, please refer to here.

International Courier Post (SpeedPost)

Latest Time of Posting

For the latest time of posting, please refer to the website :
https://speedpost.hongkongpost.hk/speedpost/sections/postingInfo/cutOffTime.jsf

Delivery Standard of International Courier Post (SpeedPost)

The delivery standard of SpeedPost depends on the destination. Please refer to the website of SpeedPost : https://speedpost.hongkongpost.hk/speedpost/sections/postingInfo/postingInfo.jsf?selectedTab=1

Please call 2921 2277 for any enquiries on SpeedPost.