How can I trace the item status?
Enquiry can be made through the following channels: -
- visit Hongkong Post website > Track and Trace, or
- call enquiry hotline at 2921 2211 or 24-hour hotline of the Track and Trace System at 2921 2560, or
- complete the which is obtainable at Hongkong Post website or any post office.
If possible a facsimile of the envelope or the address of the packet should be furnished with the enquiry.