Special mail delivery arrangement during the pandemic

To reduce social contacts, postmen will not require the recipient at the delivery address to sign for acknowledgement of receipt. The delivery result will be recorded by the postman concerned.

For buildings/premises included in Compulsory Testing Notice, mail delivery service will be temporarily suspended during the testing dates.

For buildings with residents tested positive in the past 14 days, we will maintain mail delivery services to the letter boxes in the lobbies but door delivery will be temporarily suspended, while small-sized mail items requiring signature for receipt will be delivered (with records marked) into the letter boxes in the lobbies, until the building concerned is removed from the list.

To safeguard the health of the public and our delivery staff, please wear mask while receiving mail at door.

For details, please refer to the following link: https://www.hongkongpost.hk/en/other/2020/anti_epidemic/index.html.

Mail item with pre-delivery notification SMS

  • Can change delivery location and time.
  • Click here to view the Points to Note.

EC-Get items (item number with prefix AG)

  • Can change delivery location.
  • Click here to view the Terms and Conditions.

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