Effective from March 1, 2023, the European Union (EU), Switzerland and Norway have implemented a new security and safety programme requiring all inbound and transit air mails containing goods to undergo preliminary pre-departure customs assessment at the origin of posting. Please submit accurate electronic customs declaration for the customs assessment.

Senders are required to provide a local mobile phone number or email address that can receive SMS messages or emails issued by Hongkong Post on the request by destinations or relevant customs authorities related to customs clearance of the mail items. Senders shall check your SMS messages or emails for 1 to 2 days upon posting and take follow up action if required. Hongkong Post will not embed hyperlinks in the related SMS messages or emails requesting for any personal information. Members of the public could contact Hongkong Post enquiry hotline 2921 2222 direct if they have any doubts on the SMS messages or emails received. For details, please click here.

Bulk Air Mail service is your best option when you need to post large quantities of mail to overseas destinations. Our attractive rates substantially reduce your postage costs while our efficient service ensures prompt delivery.

The Bulk Air Mail service is available to close to major destinations with a simple kilo rate structure. The posting requirement is at least 7 kg to the same destination for each mail bag in the same posting. You will be required to pre-sort your mail by destination or Office of Exchange, if applicable.

Value-Added Tracking Feature

You can select a free value-added tracking feature for your mail bags and mail items. This tracking feature provides two tracking information including “date of posting” and “date of departure” on bag level. Senders can check these two tracking data on EC-Ship online portal upon acceptance.

If the sender uses the Electronic Customs Item Number to nest with the bag number on the EC-Ship online portal, the sender can also check the above two tracking data with the Electronic Customs Item Number on the Hongkong Post website.

The Bulk Air Mail Service with “Value-Added Tracking Feature” is ordinary airmail in nature. It does not provide service features of mail tracing enquiry, acknowledge of receipt and compensation, which are applicable to registered airmail service in letter post mail.

Posting Terms and ConditionsOpen/collapse

Minimum Bag Weight

7kg per bag which contains mail items sent to the same destination or Office of Exchange in the same posting.

We will accept mail bags with weight below 7 kg but the postage will be levied as if the bag had a weight of 7 kg

Maximum Bag Weight Each bag: 30 kg
Maximum Item Weight Each item: 2 kg
Posting Method

Permit Mailing

A Permit Number shall appear on the top right-hand corner of the envelope. The impression (40mm wide by 20mm high) is shown below.

Permit Mailing impression

Please apply to the Postmaster General (Financial Services Division, Hongkong Post Building, 8 Wang Kee Street, Kowloon Bay, Kowloon) for the permit mail service beforehand. Please click here to obtain the application forms for Bulk Air Mail service.

Customers should prepare “Bulk Postage Statement” on EC-Ship Online Portal before posting.

Permit mailing account on the posting statement and imprinted on mail items are used for identification as the same posting. For example, mail items sent in different consignments bearing the same permit mailing account will be counted as the same posting.

Payment Method

Permit Deposit Account, Cash, EPS or cheques (by prior arrangement with Financial Services Division)

For payment by Permit Deposit Account, customers should maintain sufficient deposit for immediate postage settlement upon posting.

Mail Segregation

Customers are required to segregate mail items by destination per bag; some destinations require mail segregation by Office of Exchange.

Customers are required to segregate mail items sent to India according to city (Office of Exchange). Please click here to see the details.

Individual Mail Item
  • The cover of individual items should bear
    • the full address of the recipient, including post codes (if applicable).
    • an airmail label or airmail indication.
  • Mail should not bear a non-Hong Kong return address or enclose mail sent on behalf of other senders in Hong Kong.
  • Mail items should not contain prohibited items. If Hongkong Post finds that the mail items belong to prohibited items, or cannot be delivered for any reason, the mail items will be returned to the sender. Under this situation, application for refund of postage will not be accepted. The sender must bear the responsibility for the losses incurred by non-compliance with relevant posting requirements.
  • For sending or transiting the mail to the destinations that have implemented EU’s Import Control System 2 (ICS2), the submitted electronic declaration data will be preliminarily assessed. If the sender is informed that the mail item is rejected by local customs, the mail item will be returned to the sender with a postage refund (except for the mail item containing dangerous articles or prohibited articles).
Bag Label

Upon posting, each mail bag has to be affixed with an individual bag label. Each bag label (Pos 4N13) must contain the following information:

  1. posting date;
  2. reference number of mail bag;
  3. total weight of mail bag;
  4. destination or Office of Exchange;
  5. affix 9 digit barcode label applicable to “Mail Bag Tracking Feature”;
  6. total number of mail items in each bag

Bag Label

Checking before Acceptance

Mail bag are subject to checking by Hongkong Post staff before acceptance. Mail bags not complying with BAM service posting Terms & Conditions would be returned to senders.

  1. Bag Weight
    • The postage payable will be final subject to actual bag weight shown on the electronic scale of Hongkong Post, destination of the mail bag and the prevailing postage rates.
  2. Destinations/Office of Exchange Segregation
    • Mail bags will be returned to customers if mail items are not properly and separately bagged-off according to destinations / Office of Exchange if applicable.
Bulk Charge
(Effective from 1 January 2020)
Should the destination postal administration claims Hongkong Post bulk mail charge on any BAM posting made, Hongkong Post reserves the right to recover the charges so incurred from the senders. The bulk charge to be applied is the higher rates of Bulk Lightweight Mail items in E format as compared to BAM rates.

Estimated Delivery Time


Code Destination Postage Rates
(HK $/kg)
BD Bangladesh 147
BG Bulgaria 279
HR Croatia 306
CZ Czech Rep. 306
EG Egypt 245
EE Estonia 245
GR Greece 279
IN India^ 178
ID Indonesia 147
IR Iran 147
KR Korea 147
LT Lithuania 279
LU Luxembourg 279
PH Philippines 126
PT Portugal 245
QA Qatar 279
SE Sweden 245
TW Taiwan 126
TH Thailand 147
TR Turkey 213
VN Viet Nam 126

^Customers are required to segregate mail items sent to India according to city (Office of Exchange) per bag. The minimum weight requirement of each bag is 7 kg.

The postage rates listed above cannot be applied to if the following conditions are met. The postage rates of bulk posting of lightweight mail items (air) should then be applied.

  1. Bulk posting of lightweight items not exceeding 150g sent to Croatia, Egypt, France, Germany, India, Japan, Korea, New Zealand, the Philippines, Portugal, Romania, Russia, Switzerland, Taiwan, Thailand, Turkey, the United Arab Emirates, the United Kingdom, or Viet Nam; AND
  2. Posting of 1,500 items or more per day, or 5,000 items or more over a 2-week period to addressees in the same destination by a single mailer.

How to use the serviceOpen/collapse

1. Apply to the Postmaster General (Financial Services Division, Hongkong Post Building, 8 Wang Kee Street, Kowloon Bay, Kowloon) for the permit mail service beforehand.
2. Prepare the bulk posting statement on the “EC-Ship” online portal (ec-ship.hongkongpost.hk).
3. Collect postal stationery, i.e. mail bags and bag labels from the bulk acceptance offices to prepare mail for posting. Prior to selecting the free value-added “Mail Bag Tracking Feature”, senders should affix a 9 digit barcode label, which is available at bulk acceptance offices, onto the mail bag label (Pos 4N13) properly and input the barcode numbers into the EC-Ship Bulk Posting Statement. Alternatively, senders can generate mail bag label (Pos 4N13), which include the 9 digit barcode, via EC-Ship online portal.
4. Post your mail at a designated bulk acceptance office.
5. Make payment either through a Hongkong Post deposit account or in cash, EPS or cheques (by prior arrangement with Financial Services Division, Hongkong Post) at the time of posting.
6. A transaction summary receipt will be given to you after posting.

Where to post the itemsOpen/collapse

Please click here to see the list of bulk acceptance offices and their acceptance hours.

Frequently Asked QuestionsOpen/collapse

  1. Can I pay the fee to exempt from items sortation?