Effective from March 1, 2023, the European Union (EU), Switzerland and Norway have implemented a new security and safety programme requiring all inbound and transit air mails containing goods to undergo preliminary pre-departure customs assessment at the origin of posting. Please submit accurate electronic customs declaration for the customs assessment.
Senders are required to provide a local mobile phone number that can receive SMS, so that if necessary they can receive messages issued by Hongkong Post on the requests by overseas customs authorities related to customs clearance of the mail items and take follow up actions. Hongkong Post will not embed hyperlinks in the related SMS requesting for any personal information. Members of the public could contact Hongkong Post enquiry hotline 2921 2222 direct if they have any doubts on the SMS received. For details, please click here.
Bulk Air Mail service is your best option when you need to post large quantities of mail to overseas destinations. Our attractive rates substantially reduce your postage costs while our efficient service ensures prompt delivery.
The Bulk Air Mail service is available to close to major destinations with a simple kilo rate structure. The posting requirement is at least 7 kg to the same destination for each mail bag in the same posting. You will be required to pre-sort your mail by destination or Office of Exchange, if applicable.
You can select a free value-added tracking feature for your mail bags and mail items. This tracking feature provides two tracking information including “date of posting” and “date of departure” on bag level. Senders can check these two tracking data on EC-Ship online portal upon acceptance.
If the sender uses the Electronic Customs Item Number to nest with the bag number on the EC-Ship online portal, the sender can also check the above two tracking data with the Electronic Customs Item Number on the Hongkong Post website.
The Bulk Air Mail Service with “Value-Added Tracking Feature” is ordinary airmail in nature. It does not provide service features of mail tracing enquiry, acknowledge of receipt and compensation, which are applicable to iMail or registered airmail service in letter post mail.
|Minimum Bag Weight||
7kg per bag which contains mail items sent to the same destination or Office of Exchange in the same posting.
We will accept mail bags with weight below 7 kg but the postage will be levied as if the bag had a weight of 7 kg
|Maximum Bag Weight||Each bag: 30 kg|
|Maximum Item Weight||Each item: 2 kg|
A Permit Number shall appear on the top right-hand corner of the envelope. The impression (40mm wide by 20mm high) is shown below.
Please apply to the Postmaster General (Financial Services Division, Hongkong Post Headquarters, 2 Connaught Place, Hong Kong) for the permit mail service beforehand. Please click here to obtain the application forms for Bulk Air Mail service.
Customers should prepare “Bulk Postage Statement” on EC-Ship Online Portal before posting.
Permit mailing account on the posting statement and imprinted on mail items are used for identification as the same posting. For example, mail items sent in different consignments bearing the same permit mailing account will be counted as the same posting.
Permit Deposit Account, Cash, EPS or cheques (by prior arrangement with Financial Services Division)
For payment by Permit Deposit Account, customers should maintain sufficient deposit for immediate postage settlement upon posting.
Customers are required to segregate mail items by destination per bag; some destinations require mail segregation by Office of Exchange.
Customers are required to segregate mail items sent to India according to city (Office of Exchange). Please click here to see the details.
|Individual Mail Item||
Upon posting, each mail bag has to be affixed with an individual bag label. Each bag label (Pos 4N13) must contain the following information:
|Checking before Acceptance||
Mail bag are subject to checking by Hongkong Post staff before acceptance. Mail bags not complying with BAM service posting Terms & Conditions would be returned to senders.
(Effective from 1 January 2020)
|Should the destination postal administration claims Hongkong Post bulk mail charge on any BAM posting made, Hongkong Post reserves the right to recover the charges so incurred from the senders. The bulk charge to be applied is the higher rates of Bulk Lightweight Mail items in E format as compared to BAM rates.|
^Customers are required to segregate mail items sent to India according to city (Office of Exchange) per bag. The minimum weight requirement of each bag is 7 kg.
The postage rates listed above cannot be applied to if the following conditions are met. The postage rates of bulk posting of lightweight mail items (air) should then be applied.
|1.||Apply to the Postmaster General (Financial Services Division, Hongkong Post Headquarters, 2 Connaught Place, Hong Kong) for the permit mail service beforehand.|
|2.||Prepare the bulk posting statement on the “EC-Ship” online portal (ec-ship.hongkongpost.hk).|
|3.||Collect postal stationery, i.e. mail bags and bag labels from the bulk acceptance offices to prepare mail for posting. Prior to selecting the free value-added “Mail Bag Tracking Feature”, senders should affix a 9 digit barcode label, which is available at bulk acceptance offices, onto the mail bag label (Pos 4N13) properly and input the barcode numbers into the EC-Ship Bulk Posting Statement. Alternatively, senders can generate mail bag label (Pos 4N13), which include the 9 digit barcode, via EC-Ship online portal.|
|4.||Post your mail at a designated bulk acceptance office.|
|5.||Make payment either through a Hongkong Post deposit account or in cash, EPS or cheques (by prior arrangement with Financial Services Division, Hongkong Post) at the time of posting.|
|6.||A transaction summary receipt will be given to you after posting.|
Please click here to see the list of bulk acceptance offices and their acceptance hours.