Stay vigilant against fraudulent acts

To protect the personal data of registrants and prevent fraudulent acts, staff of Hongkong Post are not allowed to amend the information provided on the registration form on behalf of the registrants except for some non-personal data (e.g. code of the post office for collecting cheque). Hongkong Post will not request registrants to provide personal information, including information on identity cards and addresses. Depending on the importance of the information, staff of Hongkong Post may ask the registrants to re-register. The previous registration will then be voided.

Hongkong Post will only call registrants using the designated telephone number “2908 0070”. Members of the public who have doubts about the authenticity of calls may call the Hongkong Post hotline at 2921 2222.

The Cash Payout Scheme (“the Scheme”) is an initiative announced in the 2020-21 Budget for disbursing HK$10,000 to each Hong Kong permanent resident aged 18 or above. Eligible persons have to register for the Scheme to enable the verification of their eligibility and to select the means of payment.

Eligible persons who wish to receive payment by cheque may register through the Hongkong Post from 21 June 2020 to 31 December 2021.

Registration Form

Starting from 15 June 2020, eligible persons may download paper registration forms (Form 2) from the Scheme’s website (www.cashpayout.gov.hk), Hongkong Post’s website or obtain the forms from:

  1. Post offices (except mobile post offices);
  2. Home Affairs Enquiry Centres of the Home Affairs Department;
  3. District Social Welfare Offices of the Social Welfare Department; and
  4. Public Housing Estate Offices and Customer Service Centre of the Hong Kong Housing Authority.

Eligible persons may also submit an e-registration form online through the Hongkong Post’s website starting from 21 June 2020 at 9:00 am until 31 December 2021.

Registration Procedures

Eligible persons may submit electronic registration forms through the Hongkong Post’s website or complete and return the paper registration forms (Form 2) by post or in person. Only the following information is required for registration:

Registration Submission

Registrants who submit electronic registration through the Hongkong Post’s website will receive an acknowledgement of registration with reference number immediately after completion of the registration procedure.

For those who submit a paper registration form, they may put the paper registration Form 2 in the drop-box at any post office or mail it to “GPO P.O. BOX 182020, Hong Kong”. No postage stamp is required if posted in Hong Kong. We do not accept submission of registration forms submitted by fax or email. Registrants will receive an acknowledgement of registration from the Hongkong Post through SMS (if SMS-enabled local mobile phone number is provided) or post after the registration information has been successfully input into the system.

Registration Period

Batching arrangement for registration using paper forms through Hongkong Post:

Born in 1955 or before Register from 21.6.2020 Receive cheque collection notification from 20.7.2020
Born in 1956-1970 Register from 5.7.2020 Receive cheque collection notification from 3.8.2020
Born in 1971-2002 Register from 19.7.2020 Receive cheque collection notification from 17.8.2020

Eligible persons may submit electronic registration forms through the Hongkong Post’s website starting from 21 June 2020 at 9:00 am till 31 December 2021.

Registrants will not receive payment earlier due to early registration (register earlier than the above mentioned batching arrangements by year of birth) or submit electronic registration forms through Hongkong Post’s website. Payment will be disbursed according to the respective batch by year of birth.

Eligible persons making registration by paper or electronic registration form any time after 1 August 2020 will receive cheque collection notification 2 weeks after registration.

The registration for the Cash Payout Scheme will close on 31 December 2021.

Cheque Collection

Registrants must go to the post office and sign to acknowledge receipt of the cheque in person. They have to produce their identity card and the notification of cheque collection issued by the Hongkong Post for verification. Registrants cannot authorise another person to collect the cheque for them.

For enquiries about the Cash Payout Scheme, please call the Enquiry Hotline 182020.


Cash Payout Scheme Registration Form 2

Submission of Electronic Registration Form
(Starting from 21 June 2020 at 9:00 am)