Sender can fill in posting information and submit to any of our post offices (except mobile post offices) for printing address label.
EC-Get items must be posted at post office. Posting at posting box is not applicable. Otherwise, items will be considered as undeliverable and cannot be returned.
Flexible Mail Collection Arrangement
Among territory-wide coverage of post office and iPostal Station network, any of our post offices (except mobile post offices) or iPostal Stations can be designated as collection point. Some iPostal Stations even operates 24 hours a day, offering flexibility and convenience for mail collection.
When mail item is posted, system will issue SMS notification to recipient for the concerned item. Recipient can select another collection point on “Change of Collection Point or Delivery Date” webpage (Change of date of door delivery service is not applicable for EC-Get items (item number with prefix AG)) before the time specified in the SMS notification. Hongkong Post does not accept late submission of change request.
When mail item arrives designated collection point, system will issue SMS notification to recipient for mail collection accordingly.
Counter collection item retention period: collect the item within three working days upon receipt of collection SMS (exclude the day of receiving SMS).
iPostal Station item retention period: collect the item within 48 hours upon receipt of collection SMS.
Simpler and lower cost alternative to Local Registered Mail, Local CourierPost and Local Parcel service.
Please click here for Terms and Conditions of EC-Get service.