*The video content has been made for tutorial purpose only
Self-collection at iPostal Stations / post offices is easy and convenient. Simply provide recipient's mobile phone number that can receive SMS and put down the code for the iPostal Station / post office where the recipient will collect the item. No need for pre-registration.
Sender’s address should be written on the mail. iPostal Stations and Post Offices are invalid senders’ addresses.
Maximum size of item fit for the iPostal Station: 380 mm (length) x 450 mm (width) x 260 mm (thickness)
*Hongkong Post does not provide self-collection service for insured mail items. The addressee is required to collect the insured mail at the designated post office by presenting the notification letter issued by Hongkong Post.
For Terms & Conditions, please click here.
8 digits mobile phone number + iPostal Station code (e.g. 9XXX XXXX(PLGPO))
8 digits mobile phone number + 3 letters post office code (e.g. 9XXX XXXX(GPO))
You can post your mail item at any post offices (includes mobile post offices*) or iPostal Kiosks.
*Except EC-Get items which cannot be posted at mobile post offices.
* iPostal Stations : Mail item should be collected in 48 hours upon the issue of the SMS collection notice.
* Post offices (except mobile post offices) : Please refer to your mail service terms for retention period.
For enquiries, please call general enquiry hotline 2921 2222.