Private Franking Machine

Brief Introduction

Private Franking Machine save you time and effort for sending large volume of mail with varying postage amounts. Not only will you save time sticking stamps on all your mail, you will also save time queuing at the post office. A Private Franking Machine is an easy and convenient way to improve your working efficiency.

Service Features

• Simple way to send your mail with varying postage amounts
  You will be able to frank your mail and send it without the need to buy stamps from Post Office, or having to stick stamps on each individual item simply by using a Private Franking Machine.
• Your company ID adds extra value
  You can add a specially designed logo/slogan to your franked impression so every item of mail you send also helps promote your business. Logos and slogans must be submitted to the Hongkong Post for approval.

How to Use the Service

• To enjoy the benefits of a Private Franking Machine, all you need to do is to obtain a franker licence and prepay postage for the machine meter before using it. There are different models of franking machines available on the market, each with special easy-to-use features depending on your needs. Subject to the receipt of all the required documents, fulfilment of the terms and conditions of the specific services and payment (if applicable), the licence will be issued within five working days.

  Authorized dealers	Telephone
  Chevalier iTech Services Limited 22/F, Chevalier Commercial Centre, 8 Wang Hoi Road, Kowloon Bay, Kowloon	2798 4483
  HKBN JOS Limited 19/F Tower 1, Millennium City, 388 Kwun Tong Road, Kwun Tong, Kowloon.	2565 2888 / 3999 0674
  Smartech Business Systems (Hong Kong) Ltd. Room 1902, 88 Hing Fat Street, Tin Hau, Hong Kong	3413 7800

• Make sure you get a clear franked impression

  The postage amount and postal data should be clear, distinct and complete. The franking date must also correspond with the actual date of posting.

• Sort your mail

  Arrange your mail with address side facing up before posting your franked mail, and sort it into the following categories, each tied into separate bundles:

  • Air mail
  • Surface mail to other countries
  • Local letters
  • Mail bearing both postage stamps and franked impressions
    (Posting mail at General Post Office frees you from tying your mail into bundles. Just arrange your letters with the same side facing one direction and place them in the corresponding boxes.)

  Other franked mail such as parcels, Speedpost items, registered letters, express mail or insured letters must be posted at the post office specified on the franker licence.

• Post on the franked date

  Post your franked mail at the designated post office of the date shown before the last collection time as displayed on the office frontage.  If you cannot make it before the last collection time, please change the impression date to the following working day.

• Submit your "Postage Meter Weekly Docket"

  Regardless of whether you have been using the franking machine or not, you are still required to submit a Postage Meter Weekly Docket via your user account opened with the Hongkong Post's EC-Ship online portal, with daily entries marked, on the last working day of the week.

• Inspect your machine regularly

  Do arrange a maintenance agreement with an authorized dealer who will inspect and maintain your franking machine at least twice every six months. If you have not reset your franking machine meter at the specified post office in three months (twelve months for digital postal franking machine), you will be required to bring it (whether used or not) to the specified post office for inspection.

Where to Post the Items

Any post offices and Central Mail Centre Bulk Mail Acceptance Counter (except Mobile Post Offices)

To be the Authorized Franking Machine Dealer for Hongkong Post

If your company is interested to become an authorized franking machine dealer in order to sell, lease or rent and maintain the types of franking machines approved by Hongkong Post, please note the following:

1. Prior approval of the specific franking machine model(s) concerned from Hongkong Post is needed before you can start selling any franking machines in Hong Kong.
2. The company should have more than 3 years' experience in the franking machine-related business, and have a presence in Hong Kong.
3. The company should be able to demonstrate a strong and healthy financial situation over the past 3 years (to be supported by three years of financial statements and bank references).
4. The franking machines to be sold need to have been approved in any two of the following six markets before it can be submitted for approval in Hong Kong:
   • Australia
   • Canada
   • France
   • Germany
   • UK
   • USA

Application and Assessment

1. Download and complete the following application form.
   Download the Application Form for being the Authorized Franking Machine Dealer

2. You may fax the completed form to Fax No. 2526 1198 or post it to Franking Machine Unit, Financial Services Division, 5/F, Hongkong Post Building, 8 Wang Kee Street, Kowloon Bay, Kowloon, Hong Kong

3. Hongkong Post will then contact the applicant and conduct detailed assessment of the types of franking machines that the applicant intends to sell in HK.

Enquiry Hotline

Please contact our Private Franking Machine Unit at 2921 2860.

Frequently Asked QuestionsOpen/collapse